Multiple passengers have been injured after a London double-decker bus crashed into a shop during rush-hour.
A huge emergency service response is underway after the 13-tonne vehicle ploughed through a glass-fronted kitchen design shop, trapping two women on the top deck.
A commuter at the back of the bus described harrowing scenes of a woman “wedged in the front right-hand side” of the bus.
“She was screaming for help,” Andrew Matthews, 34, said. “There was a lot of blood.”
Solange Morin, who was waiting at the bus stop, says she saw a woman “pinned down, shouting and banging on the window for help”.
Firefighters said they managed to safely free the passengers, who are “both conscious and still breathing”.
A nurse travelling on the bus said the driver told her he “doesn’t remember hitting anything” and had lost consciousness before ploughing into the shop front.
The bus driver has been taken to hospital and several other passengers have been treated at the scene following the crash at Lavender Hill, near Clapham Junction, in Battersea, south London, this morning.
He said: “I was on the top floor at the back, fortunately.
“I noticed the bus drifting. I heard a smash and saw the roof of the shop going through (the bus) from the front left. It went to the fourth or fifth row.
“I wedged myself in, bracing myself.
“As soon as the bus came to a stop there was yelling, screaming.
“I noticed a lady wedged in the front right-hand side. She was screaming for help. There was a lot of blood.”
Witnesses reported seeing smoke coming from under the bus.
Ms Morin, 33, lives close to the scene and was hoping to catch the bus before she saw it crash.
She said: “I saw this woman shouting and banging on the glass.
“Everybody shouted ‘fire, fire’.
“I went on to the bus. I talked to her and was holding her hands.
“She was pinned. I wouldn’t have been able to get her out.
“She was so scared because people were shouting fire. There was a lot of smoke.”
Nurse Amy Mullineux, 40, of Wandsworth Common, said: “I spoke to him [the driver]. He said he blacked out before the bus hit the shop.
“He doesn’t remember hitting anything.
“The paramedic told me they think he had some kind of fit.”
Photos on social media show the vehicle on the pavement and smashed into the front of the Poggen Pohl Kitchen Design Centre.
Glass lies shattered across the ground and paramedics can be seen tending to people on the top deck.
A Met Police spokesman said: “Police were called at approximately 06:55hrs on Thursday, 10 August to reports of a bus in collision with a building on Lavender Hill at the junction with Haltenburg Gardens, SW11.
“Officers, the London Fire Brigade and London Ambulance Service are in attendance.
“The driver has been taken to a south London hospital. A number of passengers were treated at the scene.
“Two passengers remain trapped on the upper deck.
“The road is currently closed to traffic.”
London Fire Brigade, London Ambulance Service and the Metropolitan Police are in attendance.
Witness Matthew Corner tweeted: “Bus crash on Lavender Hill looked awful. Hoping no one is badly hurt.
“Emergency services doing an excellent job. Lavender Hill.”
The bus crashed near the major commuter hub of Clapham Junction train station.
Wandsworth Police tweeted: “Avoid Lavender Hill SW11. Bus has gone into a building. We have no further information at this time.”
London Fire Bridge tweeted: “Two fire engines and three fire rescue units are at the scene of a bus which has crashed into a shop in Lavender Hill in Battersea.”