Despite email issues, Greece’s civil service is not facing severe overall problems as a result of Microsoft’s global outage, the minister for digital governance and artificial intelligence, Dimitris Papastergiou, said Friday.

The US-based tech giant said the outage hit Microsoft 365 offerings that interact with its Exchange Online and email services. Services including Outlook, Teams and AI assistant Copilot were reported by users to be down.

Papastergiou said the Greek civil service’s basic systems were still working.

“We don’t have severe problems, in the sense that our systems are working,” Papastergiou told private Skai television.” What isn’t working? Email, as ministries that use Microsoft servers have an issue right now. Outlook. Copilot, which is the Microsoft AI application, and Teams.”

Papastergiou said that the outage showed the need for countries to develop alternative systems, on a national and European level, to deal with similar issues.

Microsoft said Friday it was trying to identify the cause of the problem and get its servers back online, adding that it had no indication malicious activity was involved.

Source: Ekathimerini.com